Facebook’s new plan to host news publications’ stories
directly is not only about page views, advertising revenue or the
number of seconds it takes for an article to load. It is about who owns
the relationship with readers.
Tech
companies have always stepped on one another’s toes to try to become
people’s gateway to the digital world — the only place people need to go
to get what they want. It’s why Google, a search engine, started a
social network and why Facebook,
a social network, started a search engine. It’s why Amazon, a shopping
site, made a phone and why Apple, a phone maker, got into shopping.
Now,
their reach is extending wider, to nontechnology companies like
newspapers and magazines. Or, put another way, all kinds of companies
are now becoming tech companies.
Facebook’s experiment, called instant articles,
is small to start — just a few articles from nine media companies,
including The New York Times. But it signals a major shift in the
relationship between publications and their readers. If you want to read
the news, Facebook is saying, come to Facebook, not to NBC News or The
Atlantic or The Times — and when you come, don’t leave. (For now, these
articles can be viewed on an iPhone running the Facebook app.)
Everyone
involved recognizes that shift is already well underway. The front page
of a newspaper and the cover of a magazine lost their dominance long
ago. Web home pages are following
suit. Increasingly, the articles, videos, photographs and graphics that
media organizations publish are stand-alone fragments that readers
happen upon one at a time, often on social media. It is similar to what
happened to musicians when iTunes started selling individual songs
instead of albums.
But
news reports, like albums before them, have not been created that way.
One of the services that editors bring to readers has been to use their
news judgment, considering a huge range of factors, when they decide how
articles fit together and where they show up. The news judgment of The
New York Times is distinct from that of The New York Post, and for
generations readers appreciated that distinction.
“In
an analog world, you had to think of a newspaper as a collection of
stories,” said Edward Kim, chief executive of SimpleReach, which
provides publishers and marketers with online metrics. “That’s how it
was packaged and distributed and sold.”
“In
digital, every story becomes unbundled from each other, so if you’re
not thinking of each story as living on its own, it’s tying yourself
back to an analog era,” Mr. Kim said.
Traditional
editors have had no choice but to give up some of their control. But
who takes their place? Readers’ friends who recommend articles serve as
editors, and so does Facebook’s algorithm.
Facebook executives have insisted that they intend to exert no editorial control
because they leave the makeup of the news feed to the algorithm. But an
algorithm is not autonomous. It is written by humans and tweaked all
the time.
same way.
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